<h2>What is our editorial process?</h2>
<p>Every article is written with great attention to detail, undergoing both medical and editorial reviews. Our goal is to ensure accuracy, accessibility and inclusivity, while ensuring we stay relevant and create debate and community.&nbsp;</p>
<ol>
<li>Our editors ensure that all our sources are up-to-date, credible, correctly interpreted and cited.</li>
<li>Our primary sources include peer-reviewed scientific journals and renowned research institutions.</li>
<li>All our content is reviewed by our medical review team, which comprises specialists in their respective fields.</li>
</ol>
<h2>How do we select our doctors?</h2>
<p>Fluent gives you control over your health journey and collaborates with healthcare professionals to look at health as a continuous journey, not an end state. We aim to provide best-in-class healthcare with the Fluent network of doctors. Our team is made up of progressive, licensed, judgement-free and experienced doctors who welcome patient questions and novel approaches to healthcare. You can trust us for safe and effective access to care and knowledge.</p>
<ol>
<li>Licensed and board-certified, our doctors have the expertise to provide superior online medical service.</li>
<li>Each Fluent doctor is carefully vetted to ensure credible, clear and judgement-free guidance.</li>
<li>Our care team respects and believes in the power of your knowledge and privacy.</li>
</ol>

Clinically Reviewed

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Your family's health lives here. So does our responsibility.

<h2>Pursuing the highest global standards for your<em> </em><span class="em-iris-100"><em>records.</em></span></h2>

<h3>HIPAA compliant</h3>
<p>We protect your health information according to the highest healthcare privacy standards.</p>

HIPAA

<h3>NHA EHR Certified</h3>
<p>All electronic health records are managed following national healthcare authority guidelines.</p>

<h3>DPDPA</h3>
<p>Built to comply with India's data protection law &amp; the rights it gives you.</p>

DPDPA

<h3>SOC 2&nbsp;</h3>
<p>An independent audit of how we store, access, and protect your data.</p>

SOC 2

<h3>ISO 27001:2022</h3>
<p>The global benchmark for information security.</p>

ISO 27001:2022

<h3>ISO 13485</h3>
<p>The international standard for quality management in medical software.</p>

ISO 13485

Pursuing the highest global standards  for your records

<h2>How we keep <em><span class="em-iris-100">your data secure.</span></em></h2>
<p><span class="em-iris-100">Three pillars. They're built into the product, not bolted on. And we publish exactly what's behind each one.</span></p>

<h3>Your record, your control</h3>
<p>Health records are protected with bank-level encryption &amp; anonymised by default. No one &mdash; including Fluent &mdash; can see that the records are yours unless you choose to share them.</p>

<ul>
<li>AES-256 at rest</li>
<li>Identifiers stripped before any reviewer sees</li>
<li>Shares are revocable from your phone, any time</li>
</ul>

Your record, your control

<h3>Healthcare-grade security, always on</h3>
<p>Fluent uses healthcare-grade security standards. Our systems are monitored 24/7, every update is carefully reviewed, &amp; our team is available if you have questions about your data.</p>

<ul>
<li><strong>SOC 2 II</strong> ISO 27001 in audit</li>
<li><strong>Anomaly alerts</strong> in minutes, not days</li>
<li><strong>Audit logs</strong> retained for 7 years</li>
</ul>

Healthcare-grade security, always on

<h3>Safer than paper, by design</h3>
<p>Paper records can be lost, damaged, or stolen. Your digital records stay protected, encrypted, and continuously monitored &mdash; so your health information stays safe, intact, and exactly where it should be.</p>

<ul>
<li><strong>Daily backups</strong> within India</li>
<li><strong>Recoverable </strong>from any device, on login</li>
<li><strong>Exportable </strong>any time, in your format</li>
</ul>

Safer than paper, by design

How we keep your data secure.

<h3>You are always in <span class="em-iris-100"><em>control</em></span></h3>

You are always in control

Fluent is built to the highest global privacy standards — your health records stay encrypted, anonymised, and completely under your control at every step.